Privacy Policy

1. Introduction

Welcome to Propel IT. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our Agentic Social Media Manager, AI Education Management System, and Election Management System.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Account credentials and authentication data
• Organization or institution details
• Payment and billing information
• Communications and correspondence with us

2.2 Usage Data

We automatically collect certain information when you use our services:

• IP address, browser type, and device information
• Usage patterns and interaction with our services
• Log data and analytics information
• Cookies and similar tracking technologies

2.3 Service-Specific Data

Depending on which services you use, we may collect:

• Social Media Manager: Social media account credentials, content, and engagement metrics
• Education Management: Student records, grades, attendance, and educational content
• Election Management: Voter information, election data, and voting records (anonymized)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send administrative information and updates
• To respond to inquiries and provide customer support
• To personalize your experience and deliver relevant content
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and protect our rights

4. AI and Machine Learning

Our services utilize artificial intelligence and machine learning technologies. We use your data to:

• Train and improve our AI models
• Provide personalized recommendations and insights
• Automate content generation and analysis
• Enhance system performance and accuracy

We implement appropriate safeguards to ensure that AI processing is fair, transparent, and respects your privacy rights.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response and breach notification procedures

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@propelit.com.bd

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: